Y O U A R E S A L O N

Privacy policy

YAS · You Are Salon Limited

Privacy Policy

How we collect, use and protect your information.

Last updated: 20 May 2026

Applies to

You Are Salon

You Are Salon Partners

01

Who We Are

You Are Salon Limited (“we”, “us”, “our”) is the data controller responsible for your personal information. We operate two mobile applications: You Are Salon (the client-facing marketplace) and You Are Salon Partners (the professional business management app). Our apps are developed and maintained by Sesaeni Limited on our behalf; Sesaeni Limited acts as a data processor and is bound by appropriate data processing agreements.

02

The information we collect

The data we collect depends on which app you use and how you use it.

Information you give us

Data type

Detail

App

Data type

Contact information

Detail

Name, email address, phone number, physical address

App

Client

Partners

Data type

Account credentials

Detail

Username, password (stored encrypted), user ID

App

Client

Partners

Data type

Payment information

Detail

Card details and transaction data, processed securely by Stripe

App

Client

Partners

Data type

Photos and media

Detail

Profile photos, portfolio images, treatment photos, audio data

App

Client

Partners

Data type

Messages

Detail

In-app chat between clients and professionals

App

Client

Partners

Data type

Business information

Detail

Salon or business name, services offered, pricing, availability

App

Client

Partners

Data type

Calendar data

Detail

Appointments synced with Google Calendar or Apple Calendar

App

Client

Partners

Data type

Sensitive information

Detail

Health, wellness, or beauty-related information you voluntarily share (e.g. skin conditions, allergies) when relevant to a service

App

Client

Partners

03

Information Collected Automatically

04

How we use your information

We use your data for the following purposes, each supported by an appropriate legal basis under UK GDPR.

Purpose

Legal basis

01

Purpose

Creating and managing your account

Legal basis

Contract performance

02

Purpose

Processing bookings and payments via Stripe

Legal basis

Contract performance

03

Purpose

Enabling in-app chat between clients and professionals

Legal basis

Contract performance

04

Purpose

Showing you relevant local professionals and services

Legal basis

Contract performance / Legitimate interests

05

Purpose

Calendar integration (Google / Apple)

Legal basis

Consent

06

Purpose

Displaying ratings, reviews, and portfolios

Legal basis

Legitimate interests

07

Purpose

Improving app performance and fixing bugs

Legal basis

Legitimate interests

08

Purpose

Analytics and product personalisation

Legal basis

Legitimate interests

09

Purpose

Sending service-related notifications

Legal basis

Contract performance / Legitimate interests

10

Purpose

Complying with legal obligations

Legal basis

Legal obligation

11

Purpose

Marketing communications (where you have opted in)

Legal basis

Consent

05

Sensitive Information

Where you share health or wellness information with a beauty professional through our platform (for example, skin sensitivities or medical conditions relevant to a treatment), this is treated as special category data under UK GDPR. We collect it only with your explicit consent, and use it solely to facilitate the service you have requested. Professionals are required to handle this information with appropriate confidentiality.

06

Payments

Payment card data is processed by Stripe, a PCI-DSS compliant payment processor. We do not store your full card details on our systems. Stripe’s privacy policy is available at stripe.com/gb/privacy.

07

Sharing Your Information

We do not sell your personal data. We share it only in the following circumstances:

08

Location Data

We use your location to show you nearby beauty professionals and salons, and to help professionals manage their service areas. Location access is requested only when relevant to the app’s function. You can withdraw location permission at any time through your device settings, though some features may not work without it.

09

Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal, tax, or fraud prevention purposes (typically up to 7 years for financial records).

10

User-Generated Content And Reviews

Reviews, ratings, and portfolio images you submit are visible to other users of the platform. Please do not include personal or sensitive information in public-facing content. We reserve the right to remove content that violates our terms of service.

11

Your Rights

Under UK GDPR, you have the following rights.

To exercise any of these rights, contact us at the details below. We will respond within one calendar month.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.

12

Children

Our apps are rated 18+ and are not intended for use by anyone under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.

13

Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption in transit and at rest, access controls, and regular security reviews. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

14

International Transfers

Your data is primarily processed and stored within the UK and European Economic Area. Where data is transferred outside these areas (for example, by third-party service providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO.

15

Changes To This Policy

We may update this privacy policy from time to time. Where changes are material, we will notify you via the app or by email before they take effect. The “last updated” date at the top of this page reflects the most recent version.

16

Contact Us

To exercise your rights or raise a privacy concern, please get in touch.

You Are Salon Limited

Data Controller

To complain to the regulator: ico.org.uk/make-a-complaint