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You Are Salon Limited (“we”, “us”, “our”) is the data controller responsible for your personal information. We operate two mobile applications: You Are Salon (the client-facing marketplace) and You Are Salon Partners (the professional business management app). Our apps are developed and maintained by Sessami Limited on our behalf. Sessami Limited acts as a data processor and is bound by appropriate data processing agreements.
The data we collect depends on which app you use and how you use it.
We use your data for the following purposes, each supported by an appropriate legal basis under UK GDPR:
Creating and managing your account
Contract performance
Processing bookings and payments via Stripe
Contract performance
Enabling in-app chat between clients and professionals
Contract performance
Showing you relevant local professionals and services
Contract performance / Legitimate interests
Calendar integration (Google / Apple)
Consent
Displaying ratings, reviews, and portfolios
Legitimate interests
Improving app performance and fixing bugs
Legitimate interests
Analytics and product personalisation
Legitimate interests
Sending service-related notifications
Contract performance / Legitimate interests
Complying with legal obligations
Legal obligation
Marketing communications (where you have opted in)
Consent
Where you share health or wellness information with a beauty professional through our platform (for example, skin sensitivities or medical conditions relevant to a treatment), this is treated as special category data under UK GDPR. We collect it only with your explicit consent, and use it solely to facilitate the service you have requested. Professionals are required to handle this information with appropriate confidentiality.
Payment card data is processed by Stripe, a PCI-DSS compliant payment processor. We do not store your full card details on our systems. Stripe’s privacy policy is available at stripe.com/gb/privacy.
We use your location to show you nearby beauty professionals and salons, and to help professionals manage their service areas. Location access is requested only when relevant to the app’s function. You can withdraw location permission at any time through your device settings, though some features may not work without it.
Reviews, ratings, and portfolio images you submit are visible to other users of the platform. Please do not include personal or sensitive information in public-facing content. We reserve the right to remove content that violates our terms of service.
We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal, tax, or fraud prevention purposes (typically up to 7 years for financial records).
Our apps are rated 18+ and are not intended for use by anyone under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.
Your data is primarily processed and stored within the UK and European Economic Area. Where data is transferred outside these areas (for example, by third-party service providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO.
We implement appropriate technical and organisational measures to protect your personal data, including encryption in transit and at rest, access controls, and regular security reviews. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We may update this privacy policy from time to time. Where changes are material, we will notify you via the app or by email before they take effect. The “last updated” date at the top of this page reflects the most recent version.
To exercise your rights or raise a privacy concern, please get in touch:
You Are Salon Limited
Data Controller
Email: hello@youaresalon.co.uk
Website: youaresalon.co.uk
To complain to the regulator:
ico.org.uk/make-a-complaint