Y O U A R E S A L O N

Yas Help Hub

We're here
to help you win.

Guides, tools and support whenever you need it.

Getting Started
Bookings &
Calendar
Mobile
Services
Payments &
Payouts
Messaging
Account

Step-by-step guide

1

Tap on the appointment you wish to cancel or reschedule.

2

Select "Cancel appointment" or "Reschedule appointment" from the menu options.

3

Confirm the cancellation or choose a new date/time for rescheduling.

4

Notify the client with the automatically generated update.

💡

Need more help?

Contact our support team

Frequently asked questions

How do I cancel an appointment in YAS?

Go to your active calendar tab, tap on the targeted booking slot, and click the cancel button. Your client will be immediately updated automatically.

Can I reschedule an appointment instead of cancelling?

Yes, select the reschedule button to shift the appointment slot to a new date and time based on your open availability grid.

tap on the targeted booking slot, and click the cancel button. Your client will be immediately updated automatically.

Will the client be notified about the cancellation or rescheduling?

Absolutely. YAS automatically dispatches instant real-time alerts via push notifications and emails to ensure your clients remain informed instantly.

Can I set a cancellation policy in YAS?

Yes, configure your automated protection policies under the Account Settings tab to manage upfront booking security limits easily.

We're here for you!

Our support team is here for you.

Contact support